Comma Sense

Straightforward communications support for your business

 

  • Website and intranet reviews

  • Digital copywriting

  • Blog writing and training

  • Proofreading and editing

  • CV writing and editing 

  • Communications reviews

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SERVICES

Take a fresh look at your business communications

We combine experience and 'comma sense' when working with clients. We're happy to flex the level of support to meet your needs.

 

Just have a peek at the services we offer and contact us to discuss your project.

 

 

Based in Warrington, Cheshire, we also have some fabulous contacts in web and graphic design, photography and event management, so if we can’t provide the service you're looking for, we probably know someone who can.

Website/Intranet reviews

Think you need a new website? Think again. Often all it needs is an expert eye and some content changes to inject new life into your website.

 

Following a deep dive into your company website/intranet, we'll write an honest review of the content and structure, and make recommendations on how you can improve it. We can also support you to make any changes and write new copy for your site. 

Copywriting

If you can't find the words, we will. We specialise in digital copywriting for websites, blogs, newsletters and social media. Brochures, 
posters, magazines and leaflets are also our cup of tea (in truth, we prefer coffee). We’ll walk in the shoes of your customers and write content that resonates with them, to help you grow your business. We can offer content packages so if you’d like a series of blog posts or newsletters, please contact us for rates.

Proofreading and Editing

Sometimes clients prefer to write their own content and need a second pair of eyes to review it. We can turn our expert eye to all types of document, from reports and presentations, to newsletters and emails. Simplifying complex information, tone of voice and grammatical tweaks are our specialities!

CV editing

You have a CV, but it's just not getting you through that crucial first stage of the selection process. If your CV is not working for you, or you need to create one from scratch, we have the skills to produce a professional and polished CV that truly reflects your personality. Please give us a call to find out more. 

Communications Review

If your marketing communications have gone a bit stale and you’re short on ideas, we can carry out a full or partial audit of your current channels (web, print, email, social media or internal).

 

You’ll receive a comprehensive report that includes a set of recommendations on where you could improve. In addition to the written report, we'll also present a summary of our findings in person. We can provide support for you to make future improvements, if required. 

Training

The style, tone, and language used in business writing can make or break a brand. The words you use and how you say them are so important! We deliver onsite training or 121 coaching to help businesses big and small develop their own voice. Copywriting presentations and workshops can be tailored to your audience's needs. We also run business blogging masterclasses throughout the year. Please get in touch or subscribe to our newsletter for event details.

 

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With more than fifteen years' experience working in communications and marketing, Lucy Jackman is a communications consultant who prides herself in getting it right first time. Having worked in private and public sector organisations, most recently in financial services, Lucy holds the Hootsuite certification in Social Marketing and specialises in writing digital content for websites and blogs. She's experienced in delivering online and print communications campaigns to a high standard, against strategy and within budget.

 

Lucy set up Comma Sense through her love of the written word and a genuine desire to use her skills to help other people and their businesses - that’s you! She has extensive experience managing website and intranet content, training people to write online, and project managing website builds. Take a look at her musings in the blogs section.

With every new client, Lucy will take time to get to know you, your business and your customers to understand your objectives, what your customers want, and the level of support you need. She loves nothing better than a chat, so please use the Contact Us form or pick up the phone to discuss your project.

 

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TESTIMONIALS

What others say...

“Lucy is our first port of call when it comes to copywriting. She has that rare ability to combine an analytical approach to unpicking a brief with the creative flair to develop compelling copy.
She is always quick to respond to our needs and she makes it very easy to work with her.”
Clare Lydon, Managing Partner, Eleven

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“Lucy has a breadth of capability from strategy and planning to her flair for the written word, delivering copy for any media. With fantastic experience from a range of sectors Lucy has a real passion for communications and is a great partner for all your communications needs.”
Jenni Ebben, Senior Communications Manager, Müller Group

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“Lucy was instrumental in providing a well structured CV from the information provided. Combining her skilled use of vocabulary and pragmatism, she presented a well balanced professional CV that truly reflects the skill set of the individual. This has resulted in turning applications into interviews.” Diane Booth
“Lucy can offer an insightful and creative opinion that is backed up with a well thought through approach.”
Ruth Heald, Senior Engagement Manager, M&S Bank

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“Very impressed with Comma Sense's copywriting support - Lucy thoroughly understood the requirement, and the copy for the brochure hit just the right note with the target audience. Great job!” 
Emily Richards, Education Marketing Specialist, The Stickman Consultancy

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“I’ve been working in Marketing for over 20 years now, and Lucy is one of the best marketing communications specialists I’ve ever worked with.”
Jon Tudor, Managing Director, True North Excellence

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“Lucy has recently helped write my son's CV for both employment and university applications. We are really pleased with the service, so much so, we have already recommended her services to a friend.”
Michael Ainsworth

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“Lucy has written a series of blogs for me and I have been delighted with her work, interest and time spent researching the topic. The first blog she wrote was on Reflexology Lymph Drainage and after sharing the post on social media, I received 4 bookings for this fantastic treatment as a result! Her communication skills are excellent - as you would expect! She is efficient, genuinely interested in the topic and her fees are extremely reasonable.”
Zoë Oughton, Relaxing Reflexology

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“Sometimes what we try to say gets buried in a deluge of language and terminology that would be off-putting to the reader. What Lucy brings with her is a wealth of commercial experience, so she understands the key points we want to communicate and can cut through it to create structured articles that are engaging and easy to read. She is also very good at keeping me to schedule and our blogs and newsletters now go out with regularity.”
Alex Dodgshon, Uscita

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"I cannot praise Lucy highly enough for the work she did for me in terms of helping shape the content for my website. Lucy did lots of her own research and then over a series of calls/meetings, listened carefully, wrote creatively and crafted personal and impactful content. An absolute delight to work with."
Chris Brindley, Leader in Business and Sport

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“When I was suddenly facing redundancy, I realised that my CV was seriously out of date. Lucy’s patient and organised style really helped to bring out my skills and realise the employability skills I possess. This has allowed me to move forward with my career options, supported by a high quality CV that I am very proud of. Thank you Lucy for all your help.”​
Allan Gerrard

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“I have had the pleasure of working with Lucy recently on my new Travel website. I was blown away with how Lucy captured the essense of what I wanted to say - but I couldnt find the words! I recommend Lucy if anyone needs their website writing, or even freshening up with new words. Thank you so much Lucy!”​
Rachael Quinton, Quinton Travel
Lucy worked attentively with Putting Edge to produce a variety of copy for our website and marketing content. She has a unique ability to understand what we do from the perspective of a potential client. I couldn't be happier with the quality of work, communication and value for money. I wouldn't hesitate to recommend Comma Sense to any business of any size.”​
David Barrigan, Putting Edge

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After one meeting with Lucy, she grasped immediately what it is I do and came up with some excellent web copy that speaks clearly to what my potential clients are looking for. I highly recommend working with her - she is a true professional with a strong grasp of marketing.”​
Laura Gilchrist, Peacebuilders

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Lucy has completed several pieces of profile work for me and each time I have been delighted with the result. She is both smart and inspirational in her writing as she cleverly incorporates the manner and personality of the individual for whom she is carrying out the work. The content is also neatly designed to suit the style required. Lucy always goes beyond the confines of the project by offering her very professional help whenever necessary.”​
Liz Wells, Harmonious Solutions with Feng Shui

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Working with Lucy was very easy. She showed a genuine interest in our business right from the off and was very quick at producing the draft content for our approval. Her content was excellent and makes our website look professional and stand out from the crowd, generating the quality enquiries we want. It’s not something we could have done on our own.”​
Simon Ford, ProLandscapers

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I now feel much more confident to start writing a blog and know exactly what to write about. Being able to discuss our current content strategies and tactics helped immensely. Lucy talked us through some informative rules and guidelines. The training has boosted my confidence to write content in various forms, not just blogs, as well as develop strategic content plans in line with the business messages and values we want to promote.”​
Rob Rowlands, Swimtime UK (Blogging Masterclass attendee)

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"Lucy did an amazing job of turning my words into compelling copy for my website. The enquiries I have had from new clients since her work have literally doubled since her input. I cannot recommend her highly enough."
Sally McHugh, Mind Solutions Hypnotherapy
 

07810 528517

CONTACT

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Tell us about your project or send us an enquiry.

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© 2018 by Comma Sense Limited.

Registered company number: 09943755